COLLECTIONS
Welcome to ENUF, your Canadian clothing brand. We are committed to providing a seamless shopping experience, and that includes delivering your purchases quickly and efficiently. Please read our shipping policy carefully to understand how we manage deliveries.
1. Shipping Destinations
ENUF currently ships to addresses within Canada and select international destinations. Please note that we do not ship to P.O. Boxes or APO/FPO addresses.
2. Shipping Rates and Delivery Times Within Canada:
Standard Shipping:
$14 CAD - Delivery within 5-7 business days.
Free Shipping:
On all orders over $85 CAD pre tax.
International:
Shipping rates and delivery times vary depending on the destination. Estimated delivery times range from 7-21 business days. International shipping costs will be calculated at checkout.
3. Order Processing Time
Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been processed and shipped.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
5. Shipping Carriers
ENUF uses reputable carriers such as Canada Post, UPS, FedEx, and DHL to ensure your order arrives safely and on time. The carrier will be selected based on your location and shipping method chosen.
6. Shipping Delays
While we strive to meet our delivery estimates, shipping times may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing for international orders. ENUF is not responsible for delays caused by carriers or customs.
7. International Shipping and Customs
For international orders, additional customs fees, import duties, taxes, or other charges may apply. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.
8. Incorrect Shipping Information
Please ensure that all shipping information provided is accurate and complete. ENUF is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you have made an error in your shipping details, please contact us immediately at [Your Email Address or Phone Number].
9. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.
10. Contact Information
If you have any questions or concerns about our shipping policy, please CONTACT US
Thank you for choosing ENUF. We appreciate your business and look forward to delivering your next order!
